Millennials, Technology, and Cross-Cultural Communication

Abstract

New technologies, globalization and changing organizational cultures affect cross-cultural communication. The role of cross-cultural communications in success of business operations increased significantly over the last decade. Companies are looking for graduates with the skills that meet new business requirements. However, employers experience difficulties hiring new graduates as students demonstrate lack of communication skills. This study is designed to explore Russian and American student perceptions of the business cross-cultural communication methods and to compare those perceptions with current business practices.