Emotional Intelligence Related to University Students and Managers: A Qualitative Study

Abstract

Previous studies have discovered that learning to manage one’s emotions in a positive way through emotional intelligence concepts will provide one with the ability to read other’s emotions allowing one to interact positively and improve communications. This study represents the experiences as collected from the Management and the Students of one University as it relates to gaining and applying new knowledge related to Emotional Intelligence in the Workplace. The outcomes seem to support previous studies in that positive relationships between students as well as University management directly relates to using and improving emotional intelligence skills in the workplace.