Extending the Chain of Relationships Among Organizational Justice, Social Exchange, and Employee Reactions: Replication and Expansion of Tekleab et al. (2005)

Abstract

The research by Tekleab et al. (2005) illustrates the importance of key construct selection in the chain of relationships among justice (procedural and interactional), social exchange, and employee reactions. In our analysis, we closely replicated the authors’ results, highlighting the pivotal role psychological contract violations (PCV) play in initiating turnover intentions that are followed by actual terminations. A longitudinal study offered the ability to make stronger inferences regarding causality in the relationships connecting justice, social exchange, and employee reactions, which is significantly more important in the gig economy. In replicating and developing alternative models, interactional justice was found to be very important in conditioning the leader-member exchange, which frames employees’ perceptions about the efficacy of their managers in helping them succeed in their work, as well as perceived organizational support, which impact job satisfaction. These interconnected interactions are becoming more important as economies shift towards smart industrial product service system configurations accompanied by fast transitioning sociotechnical paradigm shifts such as Industry 4.0 and Industry 5.0.