Reflection on Business Communication in a “Fishbowl”: Increasing Active Learning and Course Effectiveness While Lowering Disconnection

Abstract

Active learning is synonymous with learning by doing. Power in learning by doing has been amplified by a Confucian scholar “What I hear, I forget. What I see, I remember. What I do, I understand” (Xunzi, 340- 245 BC). In the business communication class, hearing is less effective than seeing and is less effective than experience. True learning must be active, where students’ experiences produce action and connection to the real-world workplace. This pilot study explores the “Fishbowl” active learning method to teach business communication. This case study is anchored in reflective practice and the theory of learning by doing. Data were collected from instructor reflections and students’ self-report data from class discussions during the spring 2022 semester. Findings indicate that (1) practical class discussions amplify the voices of the students rather than the teacher (2) students are willing to be actively engaged with the content if allowed, (3) asking open-ended, analytical, or opinion questions increase class participation, and (4) effective teaching and learning occurs when instructors engage in reflective practice.