Leveraging Diversity: The Integral New Normal in Business

Abstract

In order to attract and retain the best talent, organizations must have the sophistication to employ diversity and inclusion practices that are more complex than those found in traditional management theory. The new normal requires orientation in a more novel way to sustain the needs of a multifaceted and heterogenous, inclusive workforce. The increasing multivariate nature of diversity – including multiple forms of acquired diversity such as cognitive diversity, educational or socio-economic background, diversity of thought, and intersectionality of being human are the new normal in diversity and inclusion strategies. This paper examines diversity and inclusion conceptually through the lens of needs, motivators, satisfiers, values, and worldviews.