Person-Environment Fit on Organizational Citizenship Behaviour and Employee Engagement Among Administrative Staff of Public Universities in Accra, Ghana
DOI:
https://doi.org/10.33423/jop.v24i3.7327Keywords:
organizational psychology, employee engagement, administrative staff, person-environment fit, organizational citizenship behaviorAbstract
This study aimed to assess the impact of person-environment fit on work-related outcomes among administrative staff of public universities in Accra. A sample of 300 administrative staff was selected from public universities in the Greater Accra Region to partake in the study using the purposive and snowball sampling method. The study discovered a positive significant relationship between employees fit and work-related outcomes as well as an interaction between two dimensions of engagement (intellectual and affective) and organizational citizenship behavior. The study's findings also reveal that various factor such as tenure and age positively impacted the employee’s performance of organizational citizenship behavior and engagement levels.
References
Agyemang, C.B., & Ofei, S.B. (2013). Employee work engagement and organizational commitment: A comparative study of private and public sector organizations in Ghana. European Journal of Business and Innovation Research, 1(4), 20–33.
Ahmad, S., & Dastgeer, G. (2014). Role of perceived PO fit on employee commitment, employee engagement and OCB. The moderating role of organizational socialization. Global Advanced Research Journal of management and Business Studies, 3(6), 274–286
Bohle, P. (2016). Work–life conflict in ‘flexible work’: Precariousness, variable hours and related forms of work organization. Social and Family Issues in Shift Work and Non-Standard Working Hours, 2(1), 91–105. https://doi.org/10.1007/978-3-319-42286-2_5
Boon, C., & Biron, M. (2016). Temporal issues in person–organization fit, person-job fit and turnover: The role of leader-member exchange. Human Relations; Studies towards the Integration of the Social Sciences, 69(12), 2177–2200.
Brenan, M. (2020). U.S. workers discovering affinity for remote work. Retrieved April 23, 2020, from https://news.gallup.com/poll/306695/workers-discovering-affinityremote-work.aspx
Chuang, A., Judge, T.A., & Shen, C.T. (2016). Development of a multidimensional instrument of person-environment fit: The perceived person-environment fit scale (PPEFS). Applied Psychology: An International Review, 65, 66–98. https://doi.org/10.1017/CBO9781107415324.004
Edwards, J.R. (1991). Person–job fit: A conceptual integration, literature review, and methodological critique. In Cooper CL & Robertson IT (eds.), International Review of Industrial and Organizational Psychology, 6. Chichester, UK: Wiley, 283–357
El-Badawy, T.A., Trujillo-Reyes, J.C., & Magdy, M.M. (2017). The demographics’ effects on organizational culture, organizational citizenship behavior and job satisfaction: Evidence from Egypt and Mexico. Business & Management Research, 6(1), 28.
Fan, W., & Moen P. (2021). Working more, less or the same during COVID-19? A mixed method, intersectional analysis of remote workers. Work and Occupations, pp. 1–44. DOI:10.1177/07308884211047208
Farzaneh, J.A., D.F., & Mehdi, K. (2014). The impact of person-job fit and person-organization fit on OCB: The mediating and moderating effects of organizational commitment and psychological empowerment. Emerald, 43(5), 672–691
Farzianpour, F., Foroushani, A.R., Kamjoo, H., & Hosseini, S.S. (2011). Organizational citizenship behavior (OCB) among the managers of teaching hospitals. American Journal of Economics & Business Administration, 3(3), 534.
Francis, U.C. (2014). Organizational citizenship behavior and demographic factors among oil workers in Nigeria. Journal of Humanities & Social Science, 19(8), 87–95.
Hamid, S., & Yahya, K. (2011). The relationship between person-job fit and person-organization fit on employee’s work engagement: A study among engineers in semi-conductor companies in Malaysia. International Journal of Finance and Management, 1(3), 184–254, UK, London. Retrieved from http://www.ijfm.co.uk/general‐resources/online‐journal
Jena, R.K., & Goswami, R. (2014). Measuring the determinants of organizational citizenship behavior. Global Business Review, 15(2), 381–396.
Khaola, P., & Sebotsa, T. (2015). Person-organization fit, organizational commitment and organizational citizenship behavior. Danish Journal of Management and Business Sciences, pp. 67–74.
Kim, J., & Gatling, A. (2019). Impact of employees’ job, organizational and technology fit on engagement and organizational citizenship behavior. Journal of Hospitality and Tourism Technology
Lockwood, N.R. (2007). Leveraging employee engagement for competitive advantage: HR’s strategic role. Society for Human Resource Management Quarterly, 1, 1–4.
Mahnaz, M.A., Mehdi, M., Jafar, K.M., & Abbolghasem, P. (2013). The effect of demographic characteristics on OCB in teaching hospitals in Tehran. African Journal of Business Management, 7(34), 3324–3331
O’Reilly, C.A., & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of Applied Psychology, 71(3), 492.
Piasentin, K.A., & Chapman, D.S. (2006). Subjective person–organization fit: Bridging the gap between conceptualization and measurement. Journal of Vocational Behavior, 69(2), 202–221. http://doi.org/10.1016/j.jvb.2006.05.001
Renu, N. (2021). Technological advancement in the era of COVID-19. Open Medicine, 9, 1–4. DOI:10.1177/20503121211000912
Robbins, S.P., & Judge, T.A. (2013). Organizational Behavior (15th ed). New Jersey: Pearson Education
Rothmann, S., & Jordaan, G.M.E. (2006). Job demands, job resources and work engagement of academic staff in South African higher education institutions. SA Journal of Industrial Psychology, 32(4), 87–96.
Rowe, P. (1988). The nature of work experience. Canadian Psychology/Psychologie Canadienne, 29(1), 109–115.
Saleem, A., Nisar, Q.A., & Imran, A. (2017). Organization citizenship behavior, psychological empowerment and demographic characteristics: Teachers’ perspective. International Journal of Advanced & Applied Sciences, 4(7), 129–135
Schaufeli, W.B., & Bakker, A.B. (2003). UWES-Utrecht Work Engagement Scale: Test manual. Utrecht University Department of Psychology.
Sharom, N.Q. (2017). The relationship between person-organization fit and employee outcomes: the mediating role of psychological need satisfaction and employee attitudes. Salford, UK
Soane, E., Truss, C., Alfes, K., Shantz, A., Rees, C., & Gatenby, M. (2012). Development and application of a new measure of employee engagement: The ISA engagement scale. Human Resource Development International, 15(5), 529–547. DOI: 10.1080/13678868.2012.726542
Sulistiowati, S., Komari, N., & Dhamayanti, E. (2018). the effects of person-job fit on employee engagement among lecturers in higher education institutions: Is there a difference between lecturers in public and private higher education institutions? International Review of Management and Marketing, 8(3), 75–80
Tambuwun, M., Budiyanto, & Sitohang, S. (2015). The influence of person organization fit, leadership support, fairness in reward allocation on organizational citizenship behavior with job satisfaction as an intervening (Case Study on Health Science Institute in Surabaya). International Journal of Conception on Management and Social Science, 3, 22–28.
Taylor, M.S., & Collins, C.J. (2000). Organizational recruitment: Enhancing the intersection of theory and practice. In C.L. Cooper & E.A. Locke (Eds.), Industrial and Organizational Psychology: Linking Theory and Practice. Oxford: Basil Blackwell.
Thani, A.K.A., & Othman, A.K. (2018). The moderating role of work involvement in influencing the relationship between person-environment fit and organizational citizenship behavior among public service employees. Advances in Business Research International Journal, pp. 53–66.
Yadav, M., & Rangnekar, S. (2016). Role clarity and organizational citizenship behavior: Does tenure matter? A study on Indian power sector. Global Business Review, 17(3S), 207S–224S DOI:10.1177/0972150916631216
