Ruiz, C. E., Hamlin, R. G., & Gresch, E. B. (2017). Contemporary Perceptions of Effective and Ineffective Managerial Behavior: A 21st century case from the U.S.A. Journal of Management Policy and Practice, 18(1). Retrieved from https://mail.articlegateway.com/index.php/JMPP/article/view/1783