WEBB, S. H.; ROBERTS, S. J. Communication and Social Media Approaches in Small Businesses. Journal of Marketing Development and Competitiveness, [S. l.], v. 10, n. 1, 2016. Disponível em: https://mail.articlegateway.com/index.php/JMDC/article/view/1857. Acesso em: 18 jan. 2025.