Leadership Characteristics as Predictors of Juran Trilogy Principles and Influence on Leaders’ Business Decisions

Abstract

This research examined the relationships among leadership styles, traits, ethics, and Juran Trilogy principles. A non-probability, purposive sampling approach was used to collect survey data from 91 leaders responsible for influencing organizational quality decisions in industries such as manufacturing, business, healthcare, and others. A correlational research design was used to examine how leadership influences business decisions and if there was a preference for leadership styles over leadership traits and whether ethics and ethical leadership affect these preferences. The results indicate that leadership traits have a significant and positive impact on the components of the Juran Trilogy, whereas leadership and duty ethics have a significant and positive impact on quality. The research findings provide useful information that may assist businesses in developing and growing organizational leaders capable of effectively influencing organizational decisions.