LUOMA, K. Quality Management and Higher Education: Big-Q, Little-q, Leadership, and Culture. Journal of Applied Business and Economics, [S. l.], v. 26, n. 5, 2024. DOI: 10.33423/jabe.v26i5.7355. Disponível em: https://mail.articlegateway.com/index.php/JABE/article/view/7355. Acesso em: 11 dec. 2024.