Competitive Advantage and Marketing Strategies in the Entertainment Industry: From DVD by Mail to Streaming Services
DOI:
https://doi.org/10.33423/jabe.v26i6.7436Keywords:
business, economics, Netflix, marketing strategies, Michael Porter’s Five Forces, innovation, global, streaming services, entertainment industryAbstract
Netflix, the world’s largest subscription online movie and TV show streaming company, faces more competition than ever due to changing technology and consumer preferences. In this study, we analyzed Netflix competitive advantage and marketing strategies, performed a situational analysis, and provided potential strategic alternatives for Netflix to be competitive in this fierce and dynamic global environment. This paper uses a case analysis approach to address and analyze marketing strategies in the entertainment industry in general and Netflix in particular. We recommend that Netflix invest heavily in innovation to stay ahead in this global saturated and mature market.
References
Abbott, A. (2023, February 3). Netflix Mission Statement, Values, & Culture. Business Strategy Hub. Retrieved from https://bstrategyhub.com/netflix-mission-statement-values-culture/
Anderson, D. (2019, November 10). Netflix Inc.'s Organizational Structure & Its Strategic Implications. Rancord Society. Retrieved from https://www.rancord.org/netflix-organizational-structure-design-organizational-chart-characteristics
Arun, R. (2022, September 13). A Case Study on Netflix Marketing Strategy. Retrieved from https://www.simplilearn.com/tutorials/marketing-case-studies-tutorial/netflix-marketing-strategy
Barhum, L. (n.d.). What to Know about How Binge-Watching Affects Your Health. Verywell Health.
Beech, M. (2020, March 26). Covid-19 Pushes up Internet Use 70% and Streaming More than 12%, First Figures Reveal. Forbes Magazine. Retrieved from https://www.forbes.com/sites/markbeech/2020/03/25/covid-19-pushes-up-internet-use-70-streaming-more-than-12-first-figures-reveal/?sh=6f7dec143104
Bergeson, S. (2022, May 4). Netflix Sued for Allegedly 'Misleading' Investors, Failing to Disclose Subscriber Loss. IndieWire. Retrieved from https://www.indiewire.com/2022/05/netflix-sued-shareholders-subscriber-loss-1234722244/
Canales, K. (2021, September 18). Meet the Average Netflix User, a Millennial Woman without a College Degree Living in the American Suburbs Earning Less than $50,000 a Year. Business Insider. Retrieved from https://www.businessinsider.com/typical-netflix-user-subscriber-demographic-millennial-age-political-views-income-2021-9.
Harvard Business Review. (2022, November 30). How Netflix Reinvented HR. Retrieved from https://hbr.org/2014/01/how-netflix-reinvented-hr.
Iqbal, M. (2023, January 31). Netflix Revenue and Usage Statistics (2023). Business of Apps. Retrieved from https://www.businessofapps.com/data/netflix-statistics/.
Lovely, S. (2020, September 27). 3 Key Ways Netflix Has Changed Its Content Strategy. Nasdaq. Retrieved from https://www.nasdaq.com/articles/3-key-ways-netflix-has-changed-its-content-strategy-2020-09-27.
Media and Entertainment. (n.d.). Carnegie Mellon University. Retrieved from https://www.cmu.edu/career/documents/industry-guides/arts entertainment-tip-sheet.pdf.
Netflix Jobs. (n.d.). Retrieved from https://jobs.netflix.com/culture.
Netflix, Inc. (NFLX) Company Profile & Facts. (2023, February 11). Yahoo! Finance. Retrieved from https://finance.yahoo.com/quote/NFLX/profile/.
Parker, B. (2022, January 6). Netflix SWOT Analysis 2023: SWOT Analysis of Netflix. Business Strategy Hub. Retrieved from https://bstrategyhub.com/swot-analysis-of-netflix-2019-netflix-swot-analysis/.
Patil, R. (2023, February 2). Council Post: Streaming Boom Accelerates Digital Transformation of Network Operators. Forbes Magazine. Retrieved from https://www.forbes.com/sites/forbestechcouncil/2023/02/01/streaming-boom-accelerates-digital-transformation-of-network-operators/?sh=977ee01554e4.
Reiff, N. (2023, January 17). 10 Biggest Entertainment Companies. Investopedia. Retrieved from https://www.investopedia.com/articles/investing/020316/worlds-top-10-entertainment-companies-cmcsacbs.asp#:~:text=Comcast%20Corporation%2C%20the%20Walt%20Disney,%2C%20music%2C%20and%20telecommunication%20services.