You Better Be Glad I Love My Job!
DOI:
https://doi.org/10.33423/jabe.v26i6.7421Keywords:
business, economics, organizational citizenship behaviors, intent to turnover, role overload, job satisfactionAbstract
Purpose - This paper investigates the effect of job satisfaction as it moderates the relationship between intent to turnover and role overload when deviant behavior is the dependent variable.
Design/methodology/approach - A survey was used with a sample size of 171. Findings- Results show that despite prior research to the contrary, role overload is negatively associated with deviant behavior. Also, we confirmed that job satisfaction buffers role overload and intent to turnover.
Practical implications - The findings offer important insights into the power of job satisfaction. When the employees are content with their role, they are willing to deal with conditions that are less than ideal.
Originality - This study extends our understanding of the effect of job satisfaction in a negative environment. It also demonstrates the need to revisit the relationship between role overload and deviant behavior.
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