A Comparison of Employee Engagement: Pre- and Post-COVID-19
DOI:
https://doi.org/10.33423/jabe.v26i4.7226Keywords:
business, economics, employee engagement, COVID-19Abstract
The COVID-19 pandemic has created major disruptions in the global economy and employee working patterns. Employee engagement is a key factor for organizational management in that it provides an organization with employee commitment to the goals of the organization. The research literature shows mixed results related to the effects of Covid-19 on employee engagement pre-and post-periods. As a result, the literature on employee engagement across different industries is inconclusive. This research study explores the effects of employee engagement pre- and post-COVID-19 and attempts to identify differences across industries. The researcher administered a 15-question survey to organizations on factors related to employee engagement across five industry categories—Health Care, Food Services, Consumer Retail, Manufacturing, and Professional Services.
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