E-Payment Acceptance Among German Millennials: Perception and Demographic Background

Abstract

During the last twenty years, the growth of the internet and its ability to facilitate e-commerce transactions has had a profound impact on the way business is done by both corporations and individuals (Herhausen et al., 2015; Jeffus et al., 2017). The unprecedented growth of e-commerce has driven the creation of new payment systems to transfer funds electronically from person-to-person or person-to-business (Teoh et al., 2013; Sumanjeet, 2009).

The intent of this research is to explore the factors surrounding e-payment use in specific geographical regions to provide a better understanding of that regions e-payment behaviors. This research centers on German millennials, how they value e-payment, and what factors influence their acceptance of electronic funds transfer technology. To reach this goal, a survey was conducted with German millennials exploring what behavior affects their usage of e-payment systems. The results of this survey can provide insights to understand attitudes and behaviors of young generations in their e-payment. The results of this exploratory study center on the descriptive statistics of the respondents.