Exploring the Factors associated with Employees’ Intention to Use e- Government services in India

Abstract

A convenient sampling survey was conducted to test factors obtained from various literature reviews for this study. This facts finding study talks about a string of factors of compatibility, job fit, performance expectancy and facilitating conditions. The result of 110 respondents showed a mixed reaction of significant and insignificant towards the intention to use e-government services of public utility service sectors like railway, electricity, registration department etc. in India. Multiple regression analysis showed that the job fit and compatibility are significant predictors whereas the factors performance expectancy and facilitating conditions are insignificant predictors for employees’ intention to use egovernment system.