IBM Credit Revisited
DOI:
https://doi.org/10.33423/jabe.v22i6.3072Keywords:
Business, Economics, process reengineering, product focused system, process focused system, IBM CreditAbstract
This paper provides a critical examination of the reading “IBM Credit” from Hammer & Champy’s Reengineering the Corporation. A critical reading provides an opportunity to dig deeper into the scenario presented, and thoroughly examine the source of the performance improvement realized. While the aspect of the scenario highlighted by Hammer and Champy is an important one, generalizing the solution to other contexts requires recognition of additional factors likely to have come into play.
Downloads
Published
2020-09-25
How to Cite
Vaughan, T. S. (2020). IBM Credit Revisited. Journal of Applied Business and Economics, 22(6). https://doi.org/10.33423/jabe.v22i6.3072
Issue
Section
Articles
License
Please review our Copyright Notice.