Azmi, Tarana, Md. Hafizur Rahman, Mohitul Ameen Ahmed Mustafi, and Md. Rafiqul Islam. 2017. “Measurement of Patient Satisfaction With SERVQUAL Model of Private Hospitals: SEM Approach”. American Journal of Management 17 (3). https://mail.articlegateway.com/index.php/AJM/article/view/1749.