BARTON, M.; BREWER, M. Influential Article Review - Implementation of Policies and Regular Management in the Service Sector. American Journal of Management, [S. l.], v. 19, n. 6, 2019. Disponível em: https://mail.articlegateway.com/index.php/AJM/article/view/3347. Acesso em: 5 nov. 2024.