Assessing the Effectiveness of Outsourcing Human Resources Recruiting

Abstract

The wave of outsourcing indicates the willingness on the part of many organizations to contract out many business functions including those in the Human Resources area. One such common outsourced HR function is recruiting, sometimes referred to as Recruitment Processing Outsourcing (RPO). While this is a very common phenomenon, the surprising fact is that the quality of the partnership relationship seems to be taken for granted and many times with little or no assessment. This paper is an attempt to determine if outsourcing of HR recruiting functions is actually achieving the initial expectations developed when the partnership was first proposed.