Facilitating Process and Practice for Improving Business Writing Skills

Abstract

This paper describes a pedagogical approach for teaching and facilitating a step-by-step process to improve business-writing skills. Participants were enrolled in a business-writing course that included 6 writing assignments. The students were taught a process of brainstorm, organize, rough draft, review, revise, and reflect for completing writing assignments and were required to document each step for each assignment. Feedback from students indicated a more positive view of the process and more confidence in writing ability by the end of the term. In addition, a majority of students scored higher on later assignments and were less likely to make common mistakes.